Shipping and Packaging
Currently we offer a range of options via Royal Mail to the UK, and worldwide* for the UK we offer 1st (1-2 days) and 2nd class (2-3 days) post and for international deliveries we offer economy, standard and tracked. The price is auto-calculated at check out. If you need a different type of delivery, or need a fast delivery please contact us and we'll happily arrange that for you.
Orders over £50 being sent to a UK address qualify for free shipping. Please add code FREESHIPPING at check out.
We are currently looking into carriers (and supporting software) for carbon-neutral delivery options to support our mission.
We use DHL or UPS as our international shipments from our vendors as we are able to opt for carbon neutral delivery. Where possible we combine vendor shipments in order to reduce the overall carbon footprint of these deliveries.
Every single component of our packaging is either reduced, reused or recycled. By reduced we mean we minimise any printed material required, for example we use a stamp instead of printing on our postal boxes. By reused we mean if we have packaging, say from a vendor shipment we will look to reuse where we can, an example of this would be some of the paper bubble wrap we use to ensure your products aren't damaged en route to you. Our recycled packaging includes our shipping boxes, gift cards, tissue paper, stickers, paper tape and twill. We work with suppliers that share our values and continuing offering world-class innovative packaging solutions that better support our planet. And we promise that you'll still receive a beautifully wrapped parcel. We ask that you commit to reusing and recycling our packaging too.
Rest assured we only use soy based vegan inks for our printing.
*We offer worldwide shipping, but we will not send our products back to their origin in Australia or New Zealand - this goes against our ethos. However, if you are based down under and wish to order something please contact us and we will do our best to arrange a local delivery for you.
Please also note for EU and worldwide shipping you may be liable to pay for locals taxes and duties for international deliveries prior to delivery. Do check with your local customs and duties department for rates.